Please read these terms of use carefully before using the website or application, that govern your purchase and use of the products and services from and constitute a legally binding agreement between you (“the Customer”, the “User” or “the Caregiver”) and, a fully licensed Pharmacy. If you do not accept each and every one of these terms of use, do not use this website .

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of or the application .

The domain name, an internet based portal , is owned and operated by 984Degree Online private limited, a company duly incorporated under the provisionsCompanies act.

For the purpose of these Terms of Service, wherever the context so requires the term ‘You’/ ‘User’ shall mean any natural or legal person who has downloaded the website and provided Registration Data while registering on the website . Any services provided by the Website which do not require registration do  not absolve you of the contractual relationship established by this Agreement. However, if You navigate away from the Website to a third party website, You may be subject to alternative terms and conditions of use and privacy policy, as may be specified on such website. In such event, the terms and conditions of  use and privacy policy applicable to that website will govern Your use of that website.

By visiting, viewing, accessing or otherwise using any of the services or information created, collected, compiled or submitted to you are deemed to have agreed to all the following Terms and Conditions of Sale/Service. So, before you use this Website, please read these Terms carefully as you agree to be bound by them.

984Degree Online reserves the right to change or modify these Terms of Use or any policy or guideline of the Website including the Privacy Policy at any time and in its sole discretion. Any changes or modifications will be effective immediately upon posting the revisions on the Website and You waive any right You may have to receive specific notice of such changes or modifications.As a condition to Your use of the Website, You must be 18 years of age or older to use or visit the Website in any manner. By visiting the Website or accepting these Terms of Use, You represent and warrant to us that You are 18 years of age or older, and that You have the right, authority and capacity to use the Website and agree to and abide by these Terms of Use.


1.1  To use certain features of the Website you must set up an account with 984Degree Online and provide certain information about yourself as prompted by the Customer Information form, including your name, email address, account password, mobile phone number and billing/shipping address. All of your registration information is protected by our Privacy Policy.

1.2  The registration on or use/ access of the Website is only available to natural persons, other than those who are ‘incompetent to contract’ under the Contract Act. Your Account username and password are personal to you. You may not transfer your account and you will be responsible for the activities associated with your 984Degree Online Account.

1.3  A registered id can only be utilized by the person whose details have been provided and 984Degree Online does not permit multiple persons to share a single login/ registration id. However, a registered user, being also a parent or legal guardian of a person ‘incompetent to contract’ such as minors or persons with unsound mind, would be permitted to access and use the Website for the purposes of procuring the Services, on behalf of such persons.

1.4  984Degree Online will not be liable for any loss or damages as a result of your failure to maintain the confidentiality of your account credentials. If you suspect any unauthorised use of your 984Degree Online account, you shall immediately notify 984Degree Online.

1.5  By creating this account you agree to receive communications from us via email and chat. If you, at any time, wish to discontinue receiving communications from us, you agree to notify us by email.


2.1  Your personally identifiable information will be used in accordance with our Privacy Policy. To understand our practices, as to how we collect, use and disclose your personally identifiable information, please refer to our Privacy Policy, which also governs your visit to

2.2  We understand the privacy of all information you provide is of primary importance. This is why we do everything possible to use it carefully and sensibly. This information is never shared with other companies or third party service providers.


By using this Website, it is deemed that you have consented to receiving pre-recorded messages , from us at any time with the use of the email address that has been provided by you for the use of this Website,

subject to the Privacy Policy.In case you wish to stop the contact with us for the same, you may send us a mail to the effect at [email protected]

The sharing of the information provided by you will be governed by the Privacy Policy. We will not give out your contact information to third parties not connected with the Website and the services offered by it, and/or for any purpose not in furtherance of the activities and aims of the Company. Please refer to the ‘Privacy Policy’ for more information.


All Your transactions are 100% secure when You place an order online at the Website. Your personal information is encrypted by using 256-bit Secure Sockets Layer (SSL) encryption technology before being sent over the Internet, which ensures confidentiality and high level of security of all your information.


Users must be over 18 years of age those registered with us. The Website is not intended for children under the age of 18. We will not knowingly collect information from Website visitors in this age group.Membership cannot be availed of by those who are deemed Incompetent to Contract under the Indian Contract Act, 1872 subject to the aforementioned conditions. Further, you are solely responsible for protecting the confidentiality of your username and password and any activity under the account will be deemed to have been done by you.We reserve the right to terminate this agreement without any notice and suspend the account without assigning any reason.


For the purpose of this section, Buyer would include any user choosing to use the services offered on our Website. Seller means Us/Website/Company.While availing any of the payment methods available on the App/Website, We will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:

  1. Lack of authorization for any transaction(s), or
  2. Exceeding the preset limit mutually agreed by you and between ‘Bank(s)’, or
  3.  Any payment issues arising out of the transaction, or
  4. Decline of transaction for any other reason(s).

The installation and use of this Website is free of cost and this includes only the usage of certain services of the Website. You hereby understand that this no charge policy may be amended at any time at the discretion of the Company.

6.1  All our product prices include all applicable statutory taxes.

6.2  We make every effort to make sure that the pricing and availability of Products on our Website is accurate and up to date. However, rarely, there may be an error on the pricing of a product or an error related to product availability. In such cases, we are not responsible for any typographical errors and we reserve the right to cancel the sale.

6.3  Delivery times may vary depending on the delivery location as well as the type of product you order.

6.4  We reserves the right to modify the fee structure by providing on the Website which shall be considered as valid and agreed communication.

6.5  You can make the payment via Direct bank transfer.


The information on this Website is not a substitute for professional medical advice or treatment for specific medical conditions. It is important that you do not make medical decisions, and you should always seek the advice from a qualified healthcare professional with any questions you may have about your medical condition.


The content on the Website which includes all text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, design documents, and artwork is Our content (hereinafter referred to as ‘Content’). In the event, if any of the Third Party Content infringes any Intellectual Property of any person, the Third Party shall be solely responsible for any loss caused and we shall not be liable.


We shall be entitled to, consistent with our Privacy Policy as adopted in accordance with applicable law, use the Content or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media whether now known or hereafter devised, including the  creation of derivative works that may include any content you provide and are not entitled to any payment or other compensation for such use. You also grant us the right to sub-license these rights, and the right to bring an action for infringement of these rights. We reserve the right to edit or remove any material submitted to this Website, or stored on our servers, or hosted or published upon this Website. In case any content is considered to be unlawful or against the law in any jurisdiction in which our Website can be seen and accessed, it shall be removed forthwith by us on being intimidated by the authorities of the respective jurisdiction that such content is deemed unlawful.


10.1 You are bound not to cut, copy, distribute, modify, recreate, reverse engineer, distribute, disseminate, post, publish or create derivative works from, transfer, or sell any information or software obtained from the Website.

10.2.      You agree not to access (or attempt to access) the website and/or the materials or Services by any means other than through the interface that is provided by the Website.

10.3.      This Website by nature allows you to upload information; you undertake to ensure that such material is in accordance with applicable laws.

10.4 We have no obligation, to monitor the materials posted on the Website. We shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Service.

10.5 We entrust the courier company to send your parcel on your behalf. The courier company is responsible for the delivery speed, such as delay. Only if the courier company loses the parcel, we will resend a new parcel.


11.1 may accept or decline any order placed by a Customer in its absolute discretion without liability to you.

11.2 We acknowledge and you agree that you have fully and accurately disclosed your personal information and personal health information and consent to its use by the Pharmacy 984Degree Online and/or its affiliates. You confirm that you have had a physical examination by a physician and do not require a physical examination.


Once an order has been made and it is confirmed at our end, no amount shall be refunded, in the event of a cancellation. After shippment we can’t refund or cancel the order. The decision of the Company shall be final in such cases.


We reserve the right to amend these terms and conditions from time to time without further notice to you. Any such amendments we make shall be effective once we post a revised version of these Terms and Conditions on the Website. It is your responsibility to review the 984Degree Online, Terms and Conditions regularly. Your continued use of the Website/App following the publication of any such changes will constitute your agreement to follow and be automatically bound by the amended terms and conditions.